Carrier Cloud

For wholesale voice operators

Digitalk’s Carrier Cloud is a complete platform for wholesale voice operators, that provides secure network infrastructure and class leading routing and billing management. Integrated, real-time service management delivers the centralised routing, rating, billing, and business intelligence required to support a growing wholesale voice businesses.

Digitalk’s ongoing investment in our global high availability Carrier Cloud network infrastructure and service management software enables our customers to be at the forefront of the wholesale voice market through our innovative technology.

End-to-end
delivery

The complete solution for efficiently delivering wholesale voice services.

Global high
availability

PoPs in London, Miami and Singapore enable customers to offer global service availability.

Unlimited
capacity

A secure and unlimited on-demand service capacity for a dynamic market.

Carrier Cloud Platform

Complete, secure, scalable and efficient

Carrier Cloud’s global high availability network provides the security, elastic scalability and flexibility you need to grow your wholesale voice service with confidence and without limitation.

Digitalk Carrier Manager (DCM), our class leading management software allows highly efficient real-time service management for wholesale voice operators. The feature rich software provides the optimal blend of service management functionality and automation, while being intuitive and easy-to-use.

  • High availability
    SBC
  • Billing &
    settlement
  • Route
    optimisation
  • Rate
    management
  • Traffic &
    QoS monitoring
  • Business
    Intelligence

Operational Efficiency

Drive down costs through automation

In today’s increasingly complex environment with a large number of interconnect partners, daily rate changes and frequent, complex routing decisions have become the norm for wholesale voice operators. DCM automates time consuming core operational activities including rate management, route optimisation, billing management and service monitoring.

Automated rate import & Analysis

DCM supports automated rate import from email with detailed change analysis that provides the detailed insight required to make routing and pricing decisions. Rate change analysis can be automatically distributed within your organisation, increasing operational efficiency.

Automated traffic & QoS monitoring

Wholesale operators need to respond rapidly to changes in partner behaviour, traffic profiles or performance, as these can be indicative of issues such as fraud, or they may have a commercial impact. DCM’s automated traffic and QoS monitoring is based on sophisticated heuristic learning, providing real-time visibility of potential issues, allowing them to be resolved before they impact service.

Diagram

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Digitalk Carrier Cloud

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The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Digitalk Carrier Cloud selected by Telesom to drive international growth and service enhancements in Somaliland

    Rapid migration brings new quality enhancements for retail voice services, supporting economic development goals.

    Milton Keynes, UK. January 21st, 2021

    Digitalk is proud to announce that its innovative Carrier Cloud solution has been selected by Telesom, a fast-growing provider of telecommunications services in Somaliland. Established in 2002, Telesom operates the most extensive network in Somaliland, providing a wide range of communications services, including mobile voice and data, internet, fixed telephony and mobile financial services.

  • Digitalk achieves ISO 27001 certification for Information Security Management

    Affirms commitment to the highest international standards and independent validation of Digitalk’s ISMS

    Milton Keynes, UK. 16th December 2020.

    Digitalk is proud to announce that it has achieved ISO27001 certification, reflecting its commitment to the highest standards of information security management for its customers. Data protection and information security are critical elements for communications service providers globally and this independently audited achievement reflects Digitalk's rigorous approach across the organisation in the provision of its platforms and services.

  • Service innovation depends on innovation in operations

    Service innovation for MVNOs has become a pressing concern, but creativity in the service domain needs to be supported by agility in operations and processes. The ability to operate efficiently is crucial, given increased competitive pressure and the need to constantly evolve and remain relevant. Doing more with the same resources has become key to ensuring future profitability.

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    Policy control has long been an important function in mobile networks, but it has only recently become a tool that can be exploited by MVNOs. What is Policy control and how can it help your business?