Leading Mexican and regional operator C3ntro chooses Carrier Cloud for automated wholesale voice service management

Carrier Cloud enables elastic capacity, providing a secure platform to efficiently support C3ntro’s rapid growth and business development plans, backed by extended Revenue Assurance and OBR handling to ensure compliance with national and international regulations.

Milton Keynes, UK. September 11^th,  2025.

Digitalk is pleased to announce that C3ntro, a leading provider of integrated telecom solutions, has selected Carrier Cloud to support part of its international wholesale voice operations. Carrier Cloud provides a completely integrated solution for wholesale voice businesses, supporting the full stack of functionality, backed by rich automation, comprehensive revenue assurance, and the industry’s leading A-Number verification database.

C3ntro, established in 1994, has built an extensive network and service portfolio to service its  customers, based on the pillars of connectivity and speed, security and resilience, and productivity. In recent years, the company has enjoyed exceptional growth, particularly in its voice, messaging, enterprise and fibre services. This growth presented C3ntro with the opportunity to adopt a new approach to sustain further expansion.

As a result, C3ntro sought a solution that would effectively provide a platform to which it could complement its existing infrastructure to enhance routing, interconnection and management of wholesale voice traffic, enabling autonomous operations. Carrier Cloud was selected as the new platform to complement and enhance its leading wholesale voice traffic management.

Carrier Cloud allows C3ntro to improve its voice wholesale infrastructure while maintaining complete control and oversight. Crucially, Carrier Cloud offers elastic, dynamic scalability, which means that C3ntro can easily flex up and down to meet demand without having to make permanent investments in new infrastructure.

“Carrier Cloud gives us the complement we need to support a new type of voice business focused on OTTs and MNOs”, said Abraham Smeke, CEO of C3ntro. “We have the insights and intelligence to manage our business efficiently and profitably, while relying on the autonomous capabilities of the solution to deliver the dynamic traffic routing our business needs to meet surging customer demand.”

Carrier Cloud benefits from a continuous innovation programme which brings significant feature updates and enhancements with each new release. These include enhancements to Revenue Assurance protection and policy management, local customisations to meet regulatory demands, as well as the industry’s leading integrated support for OBR-based traffic filtering.

“Carrier Cloud has long been recognised as the platform of choice for wholesale voice operations by leaders in the Mexican market”, commented Neil French, CTO of Digitalk. “As such, we’re thrilled to have been chosen by C3ntro, one of the fastest growing and most respected operators in the region. Our ability to handle the challenges of campaign voice traffic combined with dynamic scalability will help them to manage future growth while also meeting constantly changing regulatory demands.”

Carrier Cloud offers native support for OBR-based traffic filtering and routing, as well as automated invoicing and dispute management, backed by real-time CDRs to enable more efficient financial processing, supporting suppliers and termination partners alike. This removes friction from the operational processes, and provides a trusted, verifiable solution for all stakeholders.

Carrier Cloud has no limit on the number of concurrent calls and support call simulation capabilities, that enable modelling of different scenarios, including those for OBR. Pay-per-use licensing eases adoption costs, while distributed PoPs provide global reach.

Digitalk’s investment in its Miami PoP provides additional benefits, as it is the ideal hub for Latam and North American traffic, providing an ideal fit with C3ntro’s business focus.

For more information, contact Giovanni Tesauro at This email address is being protected from spambots. You need JavaScript enabled to view it..

NOTES TO EDITOR

About Digitalk

Digitalk is an experienced provider of innovative, cloud-based, real-time communications platform as a service solutions. We are a reliable, trusted partner that builds long-term partnerships that enable innovation and service excellence. Over 20 years, we have delivered hundreds of solutions globally, supporting millions of transactions every month.

Our solutions deliver outstanding breadth and completeness of service, high availability, value for money, scalability, stability, security, and a global presence. We can meet all communications service provider needs, enabling differentiated, real-time services from a fully virtualised, cloud-hosted environment.

For more information, please visit www.digitalk.com.

About C3ntro

C3ntro Telecom, with over 30 years of experience, provides integrated voice, SMS, virtual numbers, and traffic management services, making us a trusted partner for carriers, CPaaS providers, and enterprises. C3ntro also operate a state-of-the-art carrier-grade fiber network across Mexico’s major cities, offering dark fiber and wavelength services for low-latency, high-performance data center interconnectivity. Designed for hyperscalers, carriers, and cloud service providers, our AI enabled network features reliable, redundant infrastructure to support current and future needs.