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Mobile cloud from digitalk

Mobile Cloud
MVNE as a Service

A complete MVNE as a Service for MVNOs and MNOs that enables rich subscriber and service management capabilities
READ OUR LATEST BLOG POST
Enabling MVNO Propositions - 5: Rejuvenate the Budget Offer

MVNE as a service

Advanced charging and billing for effective subscriber accounting and revenue assurance

Mobile Cloud provides a completely integrated BSS stack, enabling flexible charging for pre- and post-paid subscribers

Prepaid and online

Easily manage accounts, payments and top-ups, recharges, and credits, providing flexibility to create your own experience.

Post-paid and subscription

Implement the billing cycle and payment collection you need, backed by accurate charging and account control.

Multiple bundle options

Build any combination of data, messages and voice to provide the optimum packages for your target subscriber base.

Rollovers and groups

Differentiate by enabling bundle rollovers. Shared plans for families and groups, ensure value across multiple subscriptions.

comprehensive MVNE self-service functionality

Help your customers to help themselves

Mobile Cloud offers rich multi-channel self-care and service options to deliver outstanding experiences to your customers

Web Self-care

Online portals to enable your subscribers to manage their services and accounts, with integrated support functions.

SMS Self-care

Use messaging to support your customers, with two-way interaction via messaging and to provide service updates, tips and alerts.

IVR Self-care

Configurable IVR options to design optimised workflows so subscribers can retrieve information and make service requests.

Voicemail

Voice messaging and voicemail options to help build the right customer experience for your target segments and their needs.

5 essential tips for launching an MVNO

A short paper to signpost the key stages and thought processes you should consider when developing your MVNO proposition...

mvne integration and optimisation

Blend and customise services to enrich and enhance your capabilities

Mobile Cloud offers a wide range of integration and customisation options to enhance offers and extend your reach

Web API

Easily integrate with new partners, add new applications and more with a comprehensive API to extend Mobile Cloud.

Payments

Manage payments and credits to accounts via cards, vouchers and bank debits, providing a simple and comprehensive customer process.

Logistics

Manage shipments to customers of physical SIMs, as well as activation and provisioning of eSIMs from a single automated hub.

Number portability

Enable customers to port their number from other networks with seamless transfer and in compliance with local regulations.

Number activation

Allocate new numbers from your range, automatically provision them, and provide timely customer updates, securely tied to user accounts.

Customisation and adaptation

Tune your service portals to match your requirements, brand, and the service experience you seek to offer, delivering the best journey.

MVNO multi-tenancy for partner brands and sub-brands

Easily onboard new partners

Multi-tenancy to support different MVNO partners and propositions

MVNOs and sub-brands

Mobile Cloud is fully multi-tenant allow you to activate new MVNO and differentiated sub-brand propositions to maximise wholesale profits.

Recruit new brands

Sign up new brand partners and help them to launch mobile offers that complement their existing services and target customer base.

efficient mvno operations

Enable business efficiency and market focus

Mobile Cloud enables lean operations to ensure agility, backed by rich automation across the entire stack

Automated to the core

Mobile Cloud is backed by automated processes and workflows, to accelerate operational delivery.

Simple tariff plan creation

Create, change and update tariffs for your customers with full control and immediate implementation, fully aligned with billing cycles.

Build and update bundles

Compose, track and tailor bundles by combining data, voice and messaging for competitive advantage and sticky offers.

Configurable notifications

Ensure proactive communication with your customers with configurable account alerts and multi-channel notifications.
MOBILE CLOUD blog
MVNE as a service: why cloud is the best option for scale and flexibility...

Empower your mobile brand

This paper discusses a broad variety of propositions that address a range of opportunities and indicate how they can be supported by an MVNE platform...
“We chose Digitalk for the product quality and the superior support offered. As we evolve and grow, Digitalk will continue to be our preferred partner for new services and in new markets.”

Manager

Llamaya Móvil
“We chose Digitalk for its reliable platform and the services they provide. Digitalk Mobile Cloud will play an important role in our continued growth in the MVNO sector, as we bring on new partners and provide increasingly sophisticated digital experiences for their customers.”

Strategy & Wholesale Director

Vodafone
“Digitalk enabled Talkmobile to take full operational control of its MVNO service, in an extremely challenging environment. We now have a platform from which we can manage our operational costs, as well as bring new services to market in a cost effective and innovative manner. Ultimately, we can deliver a better value service both to our subscribers and back into the business.”

CEO

Talkmobile
“We regard Digitalk as a partner not just as a supplier. We have developed a successful relationship over many years and are always delighted by how Digitalk takes the initiative to support our development as we grow and continually improve.”

Now Mobile

    scalable mvne as a service

    Cost-effective, on-demand scaling

    Mobile Cloud delivers a truly scalable and modular solution to ensure smooth growth and elastic, seamless expansion

    Web API

    Easily integrate with new partners, add new applications and more with a comprehensive API to extend Mobile Cloud.

    Payments

    Manage payments and credits to accounts via cards, vouchers and bank debits, providing a simple and comprehensive customer process.

    light mvno or full mvno

    Light or full MVNO – choose the model that suits

    Mobile Cloud allows for a range of deployment models and maximum flexibility, meaning you can switch from a light to a full MVNO architecture as your business grows and evolves

    MVNO Innovation Briefings part 1

    How can you unlock MVNO innovation with enhanced product and pricing capabilities...

    MVNO business intelligence and campaigns

    Rich business intelligence and campaign management

    Mobile Cloud’s powerful business intelligence and campaign management tools enable MVNOs to easily optimise operations and create actionable insights

    Business intelligence

    Integrated, powerful tools that deliver insight and data to operate and evolve your business, driving efficiency and boosting your bottom line.

    Segmentation for your market

    Target your offers more effectively with accurate segmentation and continuous feedback to ensure consistent alignment with their needs.

    Campaign management

    Create automated campaigns that enable targeted offers to be delivered, measure effectiveness and deliver with personalised promotions.

    Loyalty programmes

    Build programmes that reflect subscriber behaviour and experience, enhancing NPS and your brand, throughout the customer lifecycle.
    Latest news from Digitalk
    Keep up with our thoughts on the industry’s latest news and developments
    Blog

    Enabling MVNO Propositions - 5: Rejuvenate the Budget Offer

    In March, Hollywood star (and Welsh football team co-owner) sold his MVNO, Mint, for $1.35 billion. But its new owner—one of the biggest telcos in the world, T-Mobile—isn’t changing its super-cheap...
    08 May 2024
    Blog

    Enabling MVNO Propositions - 4: Supporting Communities

    From enthusiastic support for a sport or a political or ecological cause to professional societies, communities are full of connected groups of humans. Branded resellers are starting to be great at...
    25 April 2024
    Blog

    Enabling MVNO propositions - Part 3: Delivering The Retail Offer

    Whether providing food or books, DIY tools or clothes, large retailers are in a privileged position, but operate in a challenging environment. That privilege comes from being a known brand deliveri...
    09 February 2024
    Blog

    Enabling MVNO propositions - 2: Unleash the digital MVNO

    With near-universal access to smartphones and mobile broadband, digital is now the leading way of delivering connectivity, instant access, and convenience. For everything from shopping to checking ...
    04 January 2024
    Blog

    Enabling MVNO propositions - 1: Mobilise your service portfolio

    The global MVNO market is set for a new surge in growth, with analysts predicting a rise from 2023’s $85 billion to $117 billion in just five years. Which makes sense: by enabling its MVN...
    07 December 2023
    Blog

    Origin Based Routing should be a profit centre, not a problem. Carrier Cloud may help – find out how Release 6.1 puts you in control

    To protect value, telcos need to be looking at their wholesale/international carrier business. Could optimising OBR with Carrier Cloud 6.1 be the key? As a business category, telecom wholesale con...
    26 October 2023
    Blog

    Intermatica Spa consolidates all wholesale voice operations on Digitalk Carrier Cloud

    Adopting Carrier Cloud enables legacy platforms used by service providers including Mexedia, Phonetime, and Matchcom to be retired, reducing operational costs and introducing new cloud-based optimi...
    27 June 2023
    Blog

    Directo Telecom chooses Digitalk Carrier Cloud for retail domestic and international traffic routing

    Native support for Mexican interworking de-risks service migration and enables rapid time to market for Directo’s core business. Milton Keynes, UK. May 10th 2023  Digitalk Carrier Cloud has ...
    10 May 2023
    Blog

    Effective origin-based routing requires meeting a data management challenge

    In the first two blogs in this three-part series, we investigated the reasons for the ongoing rise of origin-based routing and steps operators must take to keep pace with the trend. Now, we’ll look...
    30 March 2023
    Blog

    Origin-based routing: What the increasing pace of rollout tells us and how operators need to adapt to the trend

    In the second part of our series about origin-based routing we’ll look at the increasing pace of OBR rollout and begin to understand how carriers need to adapt their infrastructures to accrue its b...
    21 March 2023