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mvne as a service

Mobile Cloud
Build a market leading mobile brand

Create a differentiated MVNO proposition with the flexibility you need to stay ahead, recruit and retain customers – and grow
READ OUR LATEST BLOG POST
Enabling MVNO Propositions - 5: Rejuvenate the Budget Offer

build an mvno

Mobilise your brand with Mobile Cloud

Mobile Cloud’s flexibility and rich feature set enables you to easily create value with services for existing and new customers

Add brand value

Enable new services and features by adding mobile to your brand portfolio and mobilising existing services.

Boost customer loyalty

Incentivise adoption with smart packages that complement your service offers and deliver mobile and data connectivity.

Reach new customers

Extend brand reach with web services APIs for rapid integration with your business systems and customer support platforms.

Get integrated

Rapid, simple integration with your business systems, customer support platforms and IT solutions for a comprehensive approach.

digital mvno

Unleash your digital MVNO

Deliver outstanding experiences across digital channels, simplifying engagement and ease onboarding and user journeys

Delight your customers

Digital is the leading model to deliver convenience and simplicity. Meet and exceed customer expectations with digital channels.

Build the right customer journey

Tailor your service to address your customers’ expectations, wherever they are, whatever their situation, whenever they need it.

Be lean and agile

Focus your resources on customer success with digital engagement, process automation, and business intelligence.

Automate engagement and offers

Business Intelligence and automated campaigns combine to deliver targeted offers across the customer lifecycle.

Customer lifecycle management

This briefing paper cuts through the jargon to explain what CLM means in practice and why and how it should play a fundamental role in your MVNO business...

The retail MVNO

Boost your retail business

Capture additional revenue and enable efficient engagement with your customer base to support retail offers and cross-selling

Drive consumer loyalty

Use mobile services to enhance loyalty and reinforce your brand to your customer base in any retail sector.

Enhance service opportunities

Provide reliable and consistent mobile services to drive revenue growth across your business, alongside existing outlets.

Efficiently deliver rewards and offers

Mobile gives you a new channel to deliver customer rewards and personalised offers that are aligned with individual shoppers and their needs.

Seamless service for your brand

Easily support the entire customer lifecycle for both prepaid and post-paid services, and keep your customers informed.

branded mvno opportunities

Enable branded resellers

Help sports clubs, community organisations and more build deeper relationships with supporters and members

Support tailored services

Customise service packages and offers for brand partners to enable them to recruit and engage with their fans and communities.

Efficiency is key

While brand recognition and loyalty may be high, the overall user base can be small. Efficiency is essential across the lifecycle.

Rapid service launch

An integrated suite to enable fast time to market, backed by ready-made services and offers to support the needs of each reseller.

Simple service management

Remove the complexity from running a mobile business and proposition with comprehensive self-care, backed by intuitive portals.
“We chose Digitalk for its reliable platform and the services they provide. Digitalk Mobile Cloud will play an important role in our continued growth in the MVNO sector, as we bring on new partners and provide increasingly sophisticated digital experiences for their customers.”

Strategy & Wholesale Director

Vodafone
“Digitalk enabled Talkmobile to take full operational control of its MVNO service, in an extremely challenging environment. We now have a platform from which we can manage our operational costs, as well as bring new services to market in a cost effective and innovative manner. Ultimately, we can deliver a better value service both to our subscribers and back into the business.”

CEO

Talkmobile
“We chose Digitalk for the product quality and the superior support offered. As we evolve and grow, Digitalk will continue to be our preferred partner for new services and in new markets.”

Manager

Llamaya Móvil
“We regard Digitalk as a partner not just as a supplier. We have developed a successful relationship over many years and are always delighted by how Digitalk takes the initiative to support our development as we grow and continually improve.”

Now Mobile

    Easily onboard new partners

    Rejuvenate the budget offer

    Low cost offers need quality and service excellence to stand out – secure both, building loyalty and standing out from the competition

    Build on core elements

    With the right foundation, budget MVNOs can thrive – but you need the ability to introduce and adjust offers quickly.

    Control costs and streamline

    Manage resources effectively and efficiently, with deep automation, so you can control costs and maximise margins and returns.

    Premium service performance

    Customers demand reliability and availability. Digitalk provides service quality and performance to protect your business and reputation.

    Efficient revenue collection

    Integration with card payment providers, automated top-ups, voucher distribution and more drive regular, automated income and cash payments.

    How to capitalise on the sub-brand opportunity

    This paper explores sub-brands in the context of the strategic choices that confront MNOs and examines the factors required for them to succeed...

    MVNO charging and payment

    Flexible charging and payments

    MVNOs need to choose the right charging and payment models for their customers – assured with complete credit control

    Pre-, post- or hybrid

    Give customers payment plans and options to suit their needs and enable transition between models, boosting loyalty.

    Top-ups and bundles

    Enable simple recharge options and create bundles and add-ons to boost accounts and support new demands, like roaming data.

    Package self-selection

    Enable subscribers to choose the packages they want, and which match their requirements, with simple self-selection.

    Credit control and revenue assurance

    Protect revenue with credit controls and collection across multiple channels, and easy account management to prevent losses.

    MVNO package management

    Family and user groups

    Create services and packages for families, friendship groups, small business users and more, with shared bundle features

    Family plans and packages

    Help families share minutes, data packages and more, with a primary account holder allocating and setting usage controls.

    SoHo bundles and offers

    Use pooled bundle features across small teams and help start-ups and small businesses manage accounts for their team.

    Flexible allowance sharing

    Put the group in control by giving them privilege rights for self-care, so they can add or remove members, control access and more.

    Agile package management

    As an MVNO, you’re in charge, so you can create a range of group plans to suit your audience and change to serve new opportunities.
    mobile cloud blog
    MVNE as a service: why cloud is the best option for scale and flexibility...

    mvne integration and optimisation

    Engage the community

    Target community members with dedicated packages that reflect their interests and needs

    Build your own app

    With a branded mobile app integrated via a web services API, community groups can focus on the needs of their members.

    Data-only plans

    Give customers what they want with data-only plans, backed by options to update allowances with add-ons.

    On-net charging

    Provide packages that offer lower cost calls and messaging between community members, whether at home or abroad.

    Integrate partner offers

    Collaborate and integrate with partners to deliver engagement and tailored packages for community users with custom offers.

    Why a second brand can be key to success?

    A second brand can be a key strategic tool for securing the objective of reaching new customers and new segments which cannot be accessed by the existing organisation....

    The MVNA model

    Become a service aggregator

    Build an aggregation business with your operator agreement that scales and supports any kind of service model and proposition

    Any service provider model

    Support a mix of service providers and resellers – pre-, post-paid or hybrid, digital first or across existing platforms, budget or value-added, and consumer, enterprise or IoT.

    Flexible service creation and integration

    Allow your partners to adapt to their markets, developing their own propositions and delivering compelling offers, with easy configuration and integration options.

    Modular extensibility

    Offer your partners a range of modular capabilities, including self-care applications, value-added services, business intelligence and campaigns management.

    Multi-tenant

    Onboard new partners, whether based on reseller agreements, a template service model, or a unique service proposition, building on common services and capabilities.
    Latest news from Digitalk
    Keep up with our thoughts on the industry’s latest news and developments
    Blog

    Enabling MVNO Propositions - 5: Rejuvenate the Budget Offer

    In March, Hollywood star (and Welsh football team co-owner) sold his MVNO, Mint, for $1.35 billion. But its new owner—one of the biggest telcos in the world, T-Mobile—isn’t changing its super-cheap...
    08 May 2024
    Blog

    Enabling MVNO Propositions - 4: Supporting Communities

    From enthusiastic support for a sport or a political or ecological cause to professional societies, communities are full of connected groups of humans. Branded resellers are starting to be great at...
    25 April 2024
    Blog

    Enabling MVNO propositions - Part 3: Delivering The Retail Offer

    Whether providing food or books, DIY tools or clothes, large retailers are in a privileged position, but operate in a challenging environment. That privilege comes from being a known brand deliveri...
    09 February 2024
    Blog

    Enabling MVNO propositions - 2: Unleash the digital MVNO

    With near-universal access to smartphones and mobile broadband, digital is now the leading way of delivering connectivity, instant access, and convenience. For everything from shopping to checking ...
    04 January 2024
    Blog

    Enabling MVNO propositions - 1: Mobilise your service portfolio

    The global MVNO market is set for a new surge in growth, with analysts predicting a rise from 2023’s $85 billion to $117 billion in just five years. Which makes sense: by enabling its MVN...
    07 December 2023
    Blog

    Origin Based Routing should be a profit centre, not a problem. Carrier Cloud may help – find out how Release 6.1 puts you in control

    To protect value, telcos need to be looking at their wholesale/international carrier business. Could optimising OBR with Carrier Cloud 6.1 be the key? As a business category, telecom wholesale con...
    26 October 2023
    Blog

    Intermatica Spa consolidates all wholesale voice operations on Digitalk Carrier Cloud

    Adopting Carrier Cloud enables legacy platforms used by service providers including Mexedia, Phonetime, and Matchcom to be retired, reducing operational costs and introducing new cloud-based optimi...
    27 June 2023
    Blog

    Directo Telecom chooses Digitalk Carrier Cloud for retail domestic and international traffic routing

    Native support for Mexican interworking de-risks service migration and enables rapid time to market for Directo’s core business. Milton Keynes, UK. May 10th 2023  Digitalk Carrier Cloud has ...
    10 May 2023
    Blog

    Effective origin-based routing requires meeting a data management challenge

    In the first two blogs in this three-part series, we investigated the reasons for the ongoing rise of origin-based routing and steps operators must take to keep pace with the trend. Now, we’ll look...
    30 March 2023
    Blog

    Origin-based routing: What the increasing pace of rollout tells us and how operators need to adapt to the trend

    In the second part of our series about origin-based routing we’ll look at the increasing pace of OBR rollout and begin to understand how carriers need to adapt their infrastructures to accrue its b...
    21 March 2023