Add brand value
Enable new services and features by adding mobile to your brand portfolio and mobilising existing services.
Boost customer loyalty
Incentivise adoption with smart packages that complement your service offers and deliver mobile and data connectivity.
Reach new customers
Extend brand reach with web services APIs for rapid integration with your business systems and customer support platforms.
Get integrated
Rapid, simple integration with your business systems, customer support platforms and IT solutions for a comprehensive approach.
Delight your customers
Digital is the leading model to deliver convenience and simplicity. Meet and exceed customer expectations with digital channels.
Build the right customer journey
Tailor your service to address your customers’ expectations, wherever they are, whatever their situation, whenever they need it.
Be lean and agile
Focus your resources on customer success with digital engagement, process automation, and business intelligence.
Automate engagement and offers
Business Intelligence and automated campaigns combine to deliver targeted offers across the customer lifecycle.
Drive consumer loyalty
Use mobile services to enhance loyalty and reinforce your brand to your customer base in any retail sector.
Enhance service opportunities
Provide reliable and consistent mobile services to drive revenue growth across your business, alongside existing outlets.
Efficiently deliver rewards and offers
Mobile gives you a new channel to deliver customer rewards and personalised offers that are aligned with individual shoppers and their needs.
Seamless service for your brand
Easily support the entire customer lifecycle for both prepaid and post-paid services, and keep your customers informed.
branded mvno opportunities
Enable branded resellers
Help sports clubs, community organisations and more build deeper relationships with supporters and members
Support tailored services
Customise service packages and offers for brand partners to enable them to recruit and engage with their fans and communities.
Efficiency is key
While brand recognition and loyalty may be high, the overall user base can be small. Efficiency is essential across the lifecycle.
Rapid service launch
An integrated suite to enable fast time to market, backed by ready-made services and offers to support the needs of each reseller.
Simple service management
Remove the complexity from running a mobile business and proposition with comprehensive self-care, backed by intuitive portals.
“We chose Digitalk for its reliable platform and the services they provide. Digitalk Mobile Cloud will play an important role in our continued growth in the MVNO sector, as we bring on new partners and provide increasingly sophisticated digital experiences for their customers.”
Strategy & Wholesale Director
Vodafone
“Digitalk enabled Talkmobile to take full operational control of its MVNO service, in an extremely challenging environment. We now have a platform from which we can manage our operational costs, as well as bring new services to market in a cost effective and innovative manner. Ultimately, we can deliver a better value service both to our subscribers and back into the business.”
CEO
Talkmobile
“We chose Digitalk for the product quality and the superior support offered. As we evolve and grow, Digitalk will continue to be our preferred partner for new services and in new markets.”
Manager
Llamaya Móvil
“We regard Digitalk as a partner not just as a supplier. We have developed a successful relationship over many years and are always delighted by how Digitalk takes the initiative to support our development as we grow and continually improve.”
Now Mobile
Build on core elements
With the right foundation, budget MVNOs can thrive – but you need the ability to introduce and adjust offers quickly.
Control costs and streamline
Manage resources effectively and efficiently, with deep automation, so you can control costs and maximise margins and returns.
Premium service performance
Customers demand reliability and availability. Digitalk provides service quality and performance to protect your business and reputation.
Efficient revenue collection
Integration with card payment providers, automated top-ups, voucher distribution and more drive regular, automated income and cash payments.
Pre-, post- or hybrid
Give customers payment plans and options to suit their needs and enable transition between models, boosting loyalty.
Top-ups and bundles
Enable simple recharge options and create bundles and add-ons to boost accounts and support new demands, like roaming data.
Package self-selection
Enable subscribers to choose the packages they want, and which match their requirements, with simple self-selection.
Credit control and revenue assurance
Protect revenue with credit controls and collection across multiple channels, and easy account management to prevent losses.
Build your own app
With a branded mobile app integrated via a web services API, community groups can focus on the needs of their members.
Data-only plans
Give customers what they want with data-only plans, backed by options to update allowances with add-ons.
On-net charging
Provide packages that offer lower cost calls and messaging between community members, whether at home or abroad.
Integrate partner offers
Collaborate and integrate with partners to deliver engagement and tailored packages for community users with custom offers.
Any service provider model
Support a mix of service providers and resellers – pre-, post-paid or hybrid, digital first or across existing platforms, budget or value-added, and consumer, enterprise or IoT.
Flexible service creation and integration
Allow your partners to adapt to their markets, developing their own propositions and delivering compelling offers, with easy configuration and integration options.
Modular extensibility
Offer your partners a range of modular capabilities, including self-care applications, value-added services, business intelligence and campaigns management.
Multi-tenant
Onboard new partners, whether based on reseller agreements, a template service model, or a unique service proposition, building on common services and capabilities.
