• Brochures

    • Mobile Cloud

      Digitalk Mobile Cloud is a complete, real-time MVNE platform that accelerates time to market for service providers and enables them to launch compelling mobile offers, quickly and easily...

      Download
    • Carrier Cloud

      Carrier Cloud is a complete, automated platform for wholesale voice operators, providing a secure session border controller and industry-leading routing and billing management...

      Download
  • White Papers

    • 5 essential tips for launching an MVNO

      A short paper to signpost the key stages and thought processes you should consider when developing your MVNO proposition, sourcing your host network and IT partners, and launching and trading your new venture...

      Download
    • MVNE as a service

      How the cloud can drive business growth and lead to sustained success for MVNOs...

      Download
    • Service migration for MVNOs

      How to migrate an existing MVNO customer base and service portfolio to the Digitalk Mobile Cloud...

      Download
    • Why a second brand can be key to success?

      A second brand can be a key strategic tool for securing the objective of reaching new customers and new segments which cannot be accessed by the existing organisation....

      Download
    • Customer lifecycle management

      This briefing paper cuts through the jargon to explain what CLM means in practice and why and how it should play a fundamental role in your MVNO business...

      Download
    • Customer value maximisation

      The first paper in this series showed how a mobile service provider can use Customer Lifecycle Management (CLM) to build and retain a bedrock of loyal and valuable subscribers...

      Download
    • How to capitalise on the sub-brand opportunity

      This paper explores sub-brands in the context of the strategic choices that confront MNOs and examines the factors required for them to succeed...

      Download
    • Moving to a Digital Services Model

      MVNOs that embrace the digital services model are able to offer their customers a rich user experience for a broad range of services...

      Download
    • MVNO Innovation Briefings part 1

      How can you unlock MVNO innovation with enhanced product and pricing capabilities...

      Download
    • MVNO Innovation Briefings part 2

      How can MVNOs unlock new service bundling opportunities...

      Download
    • MVNO Innovation Briefings part 3

      What network service innovations do you need to support new business propositions...

      Download
    • MVNO Innovation Briefings part 4

      Operations innovation for MVNOs – how do you boost efficiency and reduce costs...

      Download
    • The MVNO Journey part 1

      Part 1: Confronting the challenge of starting your MVNO business

      Download
    • The MVNO Journey part 2

      Part 2: What does an MVNO need to address key challenges?

      Download
    • The MVNO Journey part 3

      Part 3: How does Digitalk ensure success for your mobile service?

      Download
  • Case Studies

    • Talk Mobile

      Migrating a large subscriber base without losing revenue or interrrupting service...

      Download
    • Krush Communications

      How adopting Digitalk Consumer cloud enabled a leading phone card provider to make significant cost savings and enhance efficiency...

      Download
    • VIP

      How Consumer Cloud enabled an established prepaid provider to enhance call quality and improve profit through rapid migration to VoIP...

      Download
    • Jersey Telecom

      Launching a new wholesale voice interconnect business - at the speed of the cloud...

      Download
  • Articles

    • GCCM Magazine Sep-Oct 2021

      Digitalk's David Ellard shares his thoughts on why the Telco industry handicaps itself by not working at real ‘real-time’

      Download
    • Hot Telecom Part 1: The wholesale agility journey

      Leading carriers are already taking initial steps to resolve their agility journey. Why aren’t you?...

      Download
    • Hot Telecom Part 2: The cost of anti-agility

      If ever there was a year to talk about the need for agility to handle unexpected events, it is this one!...

      Download
    • Hot Telecom Part 3: Is there such a thing as real real-time?

      Real real-time information allows networks and systems to maximize both margins and quality...

      Download
    • Carrier Cloud Bilateral Agreement module

      Enhanced efficiency and automation for wholesale voice carriers

      Download
    • Carrier Cloud Release 5.10 brochure

      Enhance invoicing and debt collection...

      Download
    • Carrier Cloud Release 5.9 brochure

      New tools to enhance your customer relationships and boost trust...

      Download
    • Carrier Cloud Release 5.8 brochure

      Simplify the management of complex routing strategies with new tools from Carrier Cloud...

      Download
    • Carrier Cloud Release 5.7 brochure

      Protect valuable revenue with automated assurance processes – new features from Carrier Cloud...

      Download
    • Carrier Cloud Release 5.6 brochure

      Digitalk Extends Lead in Automation and Insight with Carrier Cloud Release 5.6...

      Download
    • Customer Services

      We pride ourselves on being able to support our customers on their entire journey - from concept to deployment - and on to the successful launch and future evolution of their products and services...

      Download