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Brochures
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Mobile Cloud
Digitalk Mobile Cloud is a complete, real-time MVNE platform that accelerates time to market for service providers and enables them to launch compelling mobile offers, quickly and easily...
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Carrier Cloud
Carrier Cloud is a complete, automated platform for wholesale voice operators, providing a secure session border controller and industry-leading routing and billing management...
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White Papers
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Capitalise on Origin Based Routing
An integrated, real-time and optimised approach for wholesale voice
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MVNO Innovation Briefings part 4
Operations innovation for MVNOs – how do you boost efficiency and reduce costs...
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MVNO Innovation Briefings part 3
What network service innovations do you need to support new business propositions...
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MVNO Innovation Briefings part 2
How can MVNOs unlock new service bundling opportunities...
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MVNO Innovation Briefings part 1
How can you unlock MVNO innovation with enhanced product and pricing capabilities...
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Moving to a Digital Services Model
MVNOs that embrace the digital services model are able to offer their customers a rich user experience for a broad range of services...
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How to capitalise on the sub-brand opportunity
This paper explores sub-brands in the context of the strategic choices that confront MNOs and examines the factors required for them to succeed...
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Customer value maximisation
The first paper in this series showed how a mobile service provider can use Customer Lifecycle Management (CLM) to build and retain a bedrock of loyal and valuable subscribers...
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Customer lifecycle management
This briefing paper cuts through the jargon to explain what CLM means in practice and why and how it should play a fundamental role in your MVNO business...
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Why a second brand can be key to success?
A second brand can be a key strategic tool for securing the objective of reaching new customers and new segments which cannot be accessed by the existing organisation....
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Service migration for MVNOs
How to migrate an existing MVNO customer base and service portfolio to the Digitalk Mobile Cloud...
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MVNE as a service
How the cloud can drive business growth and lead to sustained success for MVNOs...
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5 essential tips for launching an MVNO
A short paper to signpost the key stages and thought processes you should consider when developing your MVNO proposition, sourcing your host network and IT partners, and launching and trading your new venture...
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Case Studies
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Talk Mobile
Migrating a large subscriber base without losing revenue or interrrupting service...
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Krush Communications
How adopting Digitalk Consumer cloud enabled a leading phone card provider to make significant cost savings and enhance efficiency...
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VIP
How Consumer Cloud enabled an established prepaid provider to enhance call quality and improve profit through rapid migration to VoIP...
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Jersey Telecom
Launching a new wholesale voice interconnect business - at the speed of the cloud...
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Articles
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GCCM Magazine Oct-Nov 2022
Our expert view on how to turn OBR into an opportunity is featured in the latest issue of GCCM Magazine. Find out how to capitalise on OBR with Digitalk.
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GCCM Magazine Sep-Oct 2021
Digitalk's David Ellard shares his thoughts on why the Telco industry handicaps itself by not working at real ‘real-time’
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Hot Telecom Part 1: The wholesale agility journey
Leading carriers are already taking initial steps to resolve their agility journey. Why aren’t you?...
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Hot Telecom Part 2: The cost of anti-agility
If ever there was a year to talk about the need for agility to handle unexpected events, it is this one!...
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Hot Telecom Part 3: Is there such a thing as real real-time?
Real real-time information allows networks and systems to maximize both margins and quality...
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Carrier Cloud Bilateral Agreement module
Enhanced efficiency and automation for wholesale voice carriers
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Carrier Cloud Release 5.9 brochure
New tools to enhance your customer relationships and boost trust...
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Carrier Cloud Release 5.8 brochure
Simplify the management of complex routing strategies with new tools from Carrier Cloud...
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Carrier Cloud Release 5.7 brochure
Protect valuable revenue with automated assurance processes – new features from Carrier Cloud...
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Carrier Cloud Release 5.6 brochure
Digitalk Extends Lead in Automation and Insight with Carrier Cloud Release 5.6...
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Customer Services
We pride ourselves on being able to support our customers on their entire journey - from concept to deployment - and on to the successful launch and future evolution of their products and services...
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