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15 April 2014

Restoring the balance for prepaid service providers

The prepaid services market never stops moving thanks to changing regulatory, market and technological circumstances. New services, new features, new distribution models, new promotional methods, new devices all create new opportunities and new challenges. Keeping up with these developments is hard enough, let alone staying ahead.

The trick is to balance investment in new capabilities while keeping the organisation as lean as possible. When you're looking at new hardware and software platforms, as well as new expertise and operations effort, that balance can tip too quickly towards heavy costs, without the assurance that they will deliver the desired results.

The Digitalk Consumer Cloud restores the balance by providing all the capabilities that prepaid service providers need, without the up-front investment in the infrastructure, capacity and overheads. Digitalk has been providing its complete prepaid platform to service providers worldwide for over 15 years, with continuous investment in its network, operations and business support capabilities throughout that time.

So, whether offering calling cards, indirect access, residential IP telephony, PINless or mobile VoIP services, operators can now buy in to that capability on a simple 'pay per use' model. That means no infrastructure to house, no bandwidth and power costs, and full platform engineering support, out of the box and in the cloud. And Digitalk prides itself on excellent customer service, so we will work with you to make sure you get the best from the platform and provide you with guaranteed service availability and engineering support.

The Digitalk Consumer Cloud restores the balance for prepaid service providers, providing the capabilities needed to succeed, without the risk of major investment.


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