Prepaid service providers need full margin control

Prepaid service providers cannot afford to leave anything to chance, or to someone else's control. The days of ultra-high margins have gone, and service providers must manage all costs carefully to squeeze sustainable profits from their services.

The prepaid market is mature, so most operators have solutions in place. But what about expansion, upgrade and service costs? How about migration to IP to reduce footprint and simplify interconnects? And do frequent outages damage revenue growth?

With some hosted solutions, carrier routing options may be limited, or subject to above market rates - setting your own interconnect agreements is either not available or penalised. There can be operations issues too, with delays and costs on the ability to create new products, change rates, and implement new promotions. That can be damaging in a business where rapid changes are used to gain market advantage.

Digitalk recognises that to succeed, prepaid service providers need full control and visibility of costs, offering low risk ‘pay per use’ pricing without loss of ownership.

That's why the Digitalk Cloud enables our hosted customers to build their own services, determine their own partnerships, and use the best available interconnect agreements. As a pure platform provider, Digitalk has absolutely no competitive interest in its customers’ activities.

What's more, the benefits of Digitalk's continuous R&D investment in its prepaid Consumer applications and Carrier interconnect routing solutions are automatically made available to customers hosted on the Digitalk Cloud, with no delays or upgrade costs.

Backed by guaranteed 24x7 SLA commitments with full on-line case management, service providers also know they have the full backing of Digitalk's customer support.