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01 May 2013

Eris Telecom Selects Digitalk Carrier Cloud

Digitalk, a trusted vendor of Carrier, Consumer and Mobile solutions to retail and wholesale communications service providers worldwide, stated today that Eris Telecom, the international carrier unit of Virgin Mobile Middle East & Africa, has selected its Digitalk Carrier Cloud platform to support its routing and management of international voice traffic. The adoption of a cloud solution enables Eris to expand capacity and its services in new territories rapidly with the scalability to match its growth objectives.

With the Digitalk Carrier Cloud, Eris Telecom can arrange its own carrier agreements, set up interconnects, upload rates, and configure routing plans, on demand and in real-time, all without the need for any hardware deployment. The solution offered a low capex approach to expanding its international gateway capacities with the flexibility to grow with a pay-per-use model.

“Digitalk Carrier Cloud is a quick and agile way to upgrade from legacy systems to proven technology that makes the management and routing of voice traffic more efficient and ultimately more profitable for the business,” says Paul Bassa, VP product marketing at Digitalk. “As Eris Telecom grows its business across new markets, Digitalk Carrier Cloud can help it to deliver services in new markets in days instead of weeks or months.”

Digitalk Carrier Cloud includes all the carrier inter-working capabilities of Digitalk SBC VoIP Peering. Network capabilities include flexible signalling interworking, SIP session high availability, and dynamic media transcoding.

“With Digitalk Carrier Cloud, we get a quick and ready-to-use solution supporting most of our network call routing and management requirements. It simplifies our approach with flexibility and will help us grow our international voice traffic matching our ambitions in the Middle East and Africa”, says Tariq Siddique, Director Voice Services at Eris Telecom.

About Eris Telecom

Eris Telecom is the international carrier unit of Virgin Mobile Middle East & Africa (formerly FRiENDi Group). Eris has direct interconnections and strategic partnerships with selective South East Asian, Middle Eastern and African countries. As the group’s operations grow into these regions, Eris plans to have at least one direct interconnection into each of the top origination countries to ensure quality, stability and cost-competitiveness. Eris head offices are based out of Dubai and technical operations and NOC are in Jordan.

About Digitalk

Digitalk is a trusted vendor of Carrier, Consumer and Mobile communications solutions delivered in the Cloud or on premises to retail and wholesale service providers worldwide. Digitalk offers complete, highly scalable service delivery platforms with the applications and integrated management that enable customers to roll out services rapidly and profitably.


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