Carrier Italia Enhances Scalability and Flexibility with Digitalk Carrier Cloud

Digitalk, a trusted vendor of Carrier, Consumer and Mobile solutions to retail and wholesale communications service providers worldwide, stated today that Carrier Italia, an international wholesale carrier based in Italy, has selected the Digitalk Carrier Cloud to enhance its growing voice business. Digitalk Carrier Cloud is a carrier-grade VoIP routing, management and billing platform for wholesale termination providers that comes as a fully hosted solution.

An existing customer for more than five years, Carrier Italia selected Digitalk based on its proven track record of support and innovation as well as the quality of the Digitalk Carrier Cloud feature set. The adoption of Digitalk Carrier Cloud means Carrier Italia can migrate from its existing platform with low capex and deliver new scalability within its wholesale voice business.

“Carrier Italia is a great example of a partner that has seen how cloud can unlock potential in their business and allow them to win and service more business,” says Paul Bassa, VP Product Marketing at Digitalk.

Digitalk Carrier Cloud offers carriers the flexibility to manage large traffic fluctuations, as it is ready to scale to meet growing business demands. Using Digitalk Carrier Cloud, Carrier Italia can serve newly won permanent contracts as well as temporary business opportunities without having to worry about capacity limitations.

“The flexibility of a cloud solution means that carriers can migrate to a new platform in weeks rather than months with a low cost of adoption. It is an ideal way to future-proof a carrier’s business with added scalability as well as new capabilities,” says Alessandro Ghinetti, Technical Director at Carrier Italia.

Digitalk Carrier Cloud includes all the carrier inter-working capabilities of Digitalk SBC VoIP Peering. Network capabilities include flexible signalling interworking, SIP session high availability, and dynamic media transcoding.

In addition, the VoIP Peering Manager provides real-time management of carriers, interconnects, rates and routes, with performance, quality and business reporting to simplify service and business operations.

“Over the years, Digitalk has proven that innovation and customer support are central to their business. They have been able to deliver not just the services we needed five years ago but the services that we are going to need tomorrow,” says Umberto Angelini, General Director at Carrier Italia. “The Digitalk Carrier Cloud platform has given us real-time visibility into customer transactions and limited our risk with real-time charging. In this way, we're seeing the benefits of Digitalk Carrier Cloud everyday and believe in the robustness of the solution.”

Carrier Italia has been a long-standing Digitalk customer offering prepaid calling card services, broadband telephony and other prepaid account services (for call shop access), and along with international origination and termination of voice traffic.

About CARRIER ITALIA
Carrier Italia has been created by a group of expert managers that have been working for a long time in the telecommunication market. We have focused our efforts towards new goals and new solution in the global communication field. In a market that is expanding rapidly, Carrier Italia represents the ideal partner for all those who want to improve their competitiveness and want a very fast access to all the best technologies. For our wholesale clients we guarantee a competitive voice offer that is always kept flexible thanks to a detailed network connection with the main international phone operators. We offer different solutions based on numerous routing plans, fast implementation and release of network services. We guarantee that the network size is suitable for intense telephone traffic, all the while maintaining the highest service quality.

About Digitalk
Digitalk is a trusted vendor of Carrier, Consumer and Mobile communications solutions delivered in the Cloud or on premises to retail and wholesale service providers worldwide. Digitalk offers complete, highly scalable service delivery platforms with the applications and integrated management that enable customers to roll out services rapidly and profitably.