Consumer Cloud

The market leading prepaid platform

The Digitalk Consumer Cloud platform provides a complete solution for pre-paid and calling card services, as well as broadband residential IP telephony and mobile VoIP services. It has been delivered to more than 300 service providers around the world and carries billions of minutes of live traffic each year. It is the leading cloud-based solution for real-time services, building on more than 20 years’ experience.

Our cloud-based, real time, infrastructure is available in three global sites – in London, Singapore and Miami – giving our customers the optimum potential for meeting market demands. We provide on-premise customers with a migration pathway towards a cloud solution, reducing investment and on-going maintenance costs, as well as improving efficiencies.

Globally
proven

Carrying billions of minutes of live traffic for over 300 global service providers with more than 50 successful service migrations from legacy platforms

Scalable
and on-demand

An unlimited, on-demand cloud-based service infrastructure, with elastic availability across three global sites in London, Singapore and Miami

End-to-end
completeness

Significantly reducing operational costs and accelerating time to market. Our flexible environment provides the agility to support rapid product innovation

Consumer Cloud Platform

Carrier-grade residential IP telephony, mobile VoIP. pre-paid & calling card services

Capitalise on opportunities, without upfront investment and with lower on-going costs. Consumer Cloud enables you to build creative promotions, rewards and discounts that attract customers and ensure on-going customer loyalty. It supports the complete range of operational processes, from establishment to successful evolution. Comprehensive and flexible, rating, bundling and tariff management capabilities are included.

Residential IP/broadband telephony is a fully featured application for large-scale, carrier-grade residential IP telephony services, competitive with incumbent services whether offered standalone or integrated as part of a triple- or quad-play bundle. The Mobile VoIP option enables service providers to offer unique, highly competitive solutions and includes:

  • Carrier-grade
    application server
  • Real-time
    charging
  • Multi-lingual
    IVR
  • Extensive top-up
    capabilities
  • Subscriber
    self-care
  • Business
    Intelligence

Secure services and protect revenue

No upfront investment, reduced costs

Digitalk Consumer Cloud provides a clear migration path from legacy service platforms, enabling you to guarantee service continuity and protecting your revenue streams. More than 50 full service migrations have been completed, helping service providers to secure their business and position for future growth.

It allows your business to move safely to a fully cloud-enabled infrastructure, reducing your costs and risk, while giving access to a platform which benefits from millions of dollars-worth of ongoing investment. It also significantly lowers on-going costs.

Scalable, reliable and revenue generating

Digitalk Consumer Cloud is built on proven experience and a heritage of carrying billions of minutes of traffic, over more than 20 years. It is a complete one-stop shop that offers the scalability, security and reliability needed for the delivery of retail solutions, both nationally and internationally.

Digitalk Consumer Cloud is the foundation of a complete range of turnkey, revenue generating services.

consumer cloud screen

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Find out more about
Digitalk Consumer Cloud

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The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Digitalk Carrier Cloud selected by Telesom to drive international growth and service enhancements in Somaliland

    Rapid migration brings new quality enhancements for retail voice services, supporting economic development goals.

    Milton Keynes, UK. January 21st, 2021

    Digitalk is proud to announce that its innovative Carrier Cloud solution has been selected by Telesom, a fast-growing provider of telecommunications services in Somaliland. Established in 2002, Telesom operates the most extensive network in Somaliland, providing a wide range of communications services, including mobile voice and data, internet, fixed telephony and mobile financial services.

  • Digitalk achieves ISO 27001 certification for Information Security Management

    Affirms commitment to the highest international standards and independent validation of Digitalk’s ISMS

    Milton Keynes, UK. 16th December 2020.

    Digitalk is proud to announce that it has achieved ISO27001 certification, reflecting its commitment to the highest standards of information security management for its customers. Data protection and information security are critical elements for communications service providers globally and this independently audited achievement reflects Digitalk's rigorous approach across the organisation in the provision of its platforms and services.

  • Service innovation depends on innovation in operations

    Service innovation for MVNOs has become a pressing concern, but creativity in the service domain needs to be supported by agility in operations and processes. The ability to operate efficiently is crucial, given increased competitive pressure and the need to constantly evolve and remain relevant. Doing more with the same resources has become key to ensuring future profitability.

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    Policy control has long been an important function in mobile networks, but it has only recently become a tool that can be exploited by MVNOs. What is Policy control and how can it help your business?