17 October 2022 # Solve the big problem in revenue assurance by getting full control of every cent a customer spends ![](https://www.digitalk.com/images/blog/solving-revenue-assurance.jpg) *In the second of our series on the six key challenges wholesale voice operators need to tackle right now, we look at how guaranteeing income with top-end fiscal tech could be a lifesaver for you as an operator* Last time, we looked at network routing, and today, we’d like to share our thinking on revenue assurance. Next time, it’ll be what we think could be being done better to help you with fraud. So, let’s see why in today’s complex global economic situation, assuring revenue as much as possible right now should be a major priority for you. We start with a difficult, but necessary, question: Right now, can you be absolutely, 100%, certain that every minute routed through your platform is being properly paid for—from each customer to every possible destination? More worryingly… have you got proof at a level your CFO will have confidence in? ## Protecting revenue: a mission-critical value She’s probably going to have money and debt top of mind anyway, as the telco sector comes under more and more pressure, with global expansion plays by the major firms failing to pay off, a rise in debt and endless pressure to invest in new 5G and full-fibre networks. She may even be concerned about fully accurate book-keeping if the firm’s about to be the target of a private equity approach. But in even the most stable of times, the C-Suite needs full confidence that every cent or penny that can be marked up as legitimate income is going into the credit side of the books. Therefore, protecting revenue is a mission-critical value for telcos right now. As a result, real visibility into where exactly you are with cash flow is vital. And if even just one of your customers is allowed to run up hundreds of thousands of dollars of debt they cannot pay, that’s a level damage that could wreck your business. *What’s the best way of doing this?* The most dependable answer here is cutting-edge tech architected to work at highly granular levels, right across every step in the payment and billing journey. So—work with Digitalk to give your CFO her peace of mind back by making sure literally every link in your payment chain is assured. ## Use Digitalk’s solution to ensure every cent going in and going out is fully tracked The Digitalk Carrier Cloud offers you this via its unique, real real-time functionality. That’s going to give you and your Accounts team the ability to support prepaid wholesale at scale, giving you as much control for that product as you have over your prepaid mobile phone offer, for example. The same technology means post-paid credit limits stop being applied hours or minutes after calls have completed but are done instantly (and constantly!) during the lifetime of traffic. Even calls in progress can be torn down to assure revenue if you see a need. And once you know all this is tightly integrated with business rules for daily spend limits, automated notifications, extremely rich/flexible monitoring and reporting, and back-end usage of the best of emerging future technologies such as Blockchain, the business has proof at last that after every cent going in and going out is fully captured and trackable. The Digitalk Carrier Cloud is a complete platform for wholesale voice operators that provides secure network infrastructure and class-leading routing and billing management. And with its integrated, real-time service management that delivers a comprehensive range of centralised routing, rating, billing, and business intelligence required to support your growing wholesale voice businesses, it really is the best bet for answering the big problem of full revenue protection in tough times. Go [here](https://www.digitalk.com/carrier-cloud/overview) to find out more about how Digitalk Carrier Cloud can help you solve the second of our six key wholesale current challenges – revenue assurance. *Next time: how do you solve the problem of fraud?* --- **Share this post** [ ![Copy link](https://www.digitalk.com/images/copy-link.svg) ](https://www.digitalk.com/javascript:copyToClipboard();) [ ![Twitter](https://www.digitalk.com/images/twitter-grey-boxed.svg) ](https://www.digitalk.com/javascript:window.open("https://twitter.com/intent/tweet?url="%20+%20document.location.href)) [ ![Facebook](https://www.digitalk.com/images/facebook-grey-boxed.svg) ](https://www.digitalk.com/javascript:window.open("https://www.facebook.com/sharer/sharer.php?u="%20+%20window.location.href)) [ ![Linkedin](https://www.digitalk.com/images/linkedin-grey-boxed.svg) ](https://www.digitalk.com/javascript:window.open("https://www.linkedin.com/sharing/share-offsite/?url="%20+%20document.location.href))