Digitalk, a trusted vendor of Carrier, Consumer and Mobile solutions to retail and wholesale voice communications service providers worldwide, today announced a strategic partnership with Arptel to provide voice quality monitoring and CLI verification to Digitalk Carrier Cloud Customers. The integration of Carrier Cloud with the Arptel Netsense call testing solution streamlines the calls testing process for our customers.
"We are proud to partner with Digitalk," said Peter Lager, CEO of Arptel. “We believe this partnership of complementary systems will empower all our customers. The integration between Digitalk and Arptel's Netsense will enable customers to detect fraudulent behaviour, and to continuously test, manage and deliver quality voice services and products to their customers.”
Arptel's Netsense Platform is based on 17 Years of specialisation in voice quality testing to more than 180 Customers who can proactively conduct end-to-end testing to more than 200 countries worldwide. The solution supports core capabilities, such as: CLI Testing, FAS & SmartFAS Testing, Voice Quality, Viber Detection & Avoidance, SMS, Roaming, Bypass, and A-number Fraud Detection. New features including Centralised Number Management and Artificial Intelligence have been introduced in 2017.
Oliver Roberts, Product Manager for Digitalk commented: “The key to success in the wholesale voice market is building a solid reputation for reliability and quality. Enabling our customers to seamlessly perform advanced monitoring using the Arptel solution helps them provide dependable service to their partners whilst maintaining a high degree of operational efficiency”.
Digitalk is a trusted vendor of Carrier, Consumer and Mobile communications solutions delivered in the Cloud to retail and wholesale service providers worldwide. Digitalk offers complete, highly scalable service delivery platforms with the applications and integrated management that enable customers to roll out services rapidly and profitably.
Arptel is the world’s original test call system leading provider of Voice Quality Testing platform with decades of experience exclusively focusing on developing advanced web based Telecom Quality Assurance solutions. Our solutions are designed to fit the requirements of diverse Telecom operators ranging from mobile, VOIP, cable, wire line, and MVNO operators to large global carriers. Arptel systems have been installed at more than 180 telecoms operators globally.