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Focus Spirit lead the way in Malaysia using DIGITALK
Focus Spirit, a leading provider of prepaid services in Malaysia, have migrated their existing service network to the DIGITALK Consumer Platform. In addition to supporting their current range of retail and enterprise services Focus Spirit will also use the DIGITALK platform to launch a range of new and innovative products in the Malaysian market, including Web Calling Card, Prepaid Cards, and Broadband Telephony.
The DIGITALK Platform technology will operate on a hybrid of NGN VoIP and TDM infrastructures, allowing Focus Spirit to take advantage of the migration to IP services in the Malaysian market.
Mark Ashdown, Sales and Marketing Director, DIGITALK commented 'Focus Spirit has a clear understanding of the direction the market is heading in and is making sure they stay ahead of competition. The DIGITALK platform is a future-proof solution in terms of scalability, allowing them to grow with their subscribers, and also in terms of the range of service-ready applications for the NGN available on the platform.'
The DIGITALK platform will enable user access to the complete range of Focus Spirit prepaid and postpaid services via broadband and VoIP as well as through traditional access methods.
The new services include the DIGITALK Web Calling solution that allows users to make calls using a prepaid PIN via a web page. It will also enable convergent Broadband Telephony services that give the account user the choice to make calls over broadband, traditional and mobile networks as they require.
Prathap Reddy, Managing Director of Focus Spirit commented "We chose DIGITALK because of the scalability and flexibility of the DIGITALK platform. The market is changing and DIGITALK has a track record in aiding the migration of subscribers to new technologies without degrading service quality.'
Reddy adds that "Focus Spirit has ambitious plans to expand beyond its geographical boundaries of the Malaysian peninsular and venture into South Asia, India in particular, Europe, USA, and Australasia. Targeted services will be Wholesale, and Retail with special emphasis on Calling Cards and IP Broadband Telephony. Focus spirit aims at becoming the best in its class with regards to service delivery and choice of product offerings."
