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DIGITALK Broadband Telephony Solution Deployed by talkXtra
DIGITALK announces the deployment of both its Broadband Telephony and VoIP Trunking solutions with talkXtra, who provide a rechargeable prepaid account through Post Offices in Ireland and the United Kingdom.
talkXtra will be using the DIGITALK Broadband Telephony solution to offer a new range of value-added voice services to its growing customer base. The talkXtra Broadband Telephony service will use embedded features such as voicemail and customer web self-care as key differentiation, rather than relying on price, and will incorporate pre-paid models to ensure that customers can control their spend.
talkXtra will also be using DIGITALK's VoIP Trunking solution to allow interconnectivity to a greater diversity of carriers, which will both improve call quality and offer significant operational savings. In addition, the VoIP Trunking Solution allows talkXtra to offer services to carriers in other countries for the transit of call traffic, as part of talkXtra's geographic expansion strategy into both European, North American and Australian markets.
Darren Mikhail of talkXtra said 'We are planning to both replicate our existing business model of partnerships in new markets and to extend the services we offer to our customers both here and abroad. Our partnership strategy offers our customers the reassurance they need that we will offer them the best value for money if they need to make calls when they are away from home. We chose DIGITALK because it has proved to be a reliable and future proof solution that of fers us the ease of management and CRM functions that we need. We are proud to be in partnership with DIGITALK.'
Mark Ashdown, Sales and Marketing Director, DIGITALK, commented, "talkXtra has been a customer for many years and the fact that they can continue to grow their service portfolio using a DIGITALK Consumer Platform as their business has continued to develop, is testament to the flexibility and scalability of the DIGITALK solution for growing Service Providers."
