Are you getting started as an MVNO – you need to consider the full life cycle.

07 June 2017

A key theme at this year’s MVNOs’ World Congress was recognition of the growing need for MVNOs to innovate. In today’s competitive environment, it is no longer sufficient to compete on price. Customers demand more – more service flexibility, more offers, enhanced quality and more. As a result, MVNOs that wish to enter the market and launch offers are challenged from the outset. Not only do they need to launch a compelling offer, they also need to be able to evolve and adapt to ensure that they remain relevant and attractive to their customers.

Arptel Integrates Netsense platform with Digitalk Carrier Cloud

11 May 2017

Digitalk, a trusted vendor of Carrier, Consumer and Mobile solutions to retail and wholesale voice communications service providers worldwide, today announced a strategic partnership with Arptel to provide voice quality monitoring and CLI verification to Digitalk Carrier Cloud Customers. The integration of Carrier Cloud with the Arptel Netsense call testing solution streamlines the calls testing process for our customers.

Effortlessly support multiple MVNOs from a single solution

06 April 2017

As a wholesale MNO, you need to be able to work with as many partner MVNOs as you can, so that you can ensure your network assets are used effectively. Each MVNO will have its own business plan and model and may address very different markets, with tailored packages and offers. This diversity is essential in crowded markets, so that MVNOs can provide differentiated services and build their market share. It’s essential, then, that you are able to host and support as many MVNO brands as you can, while offering them all the support they need, so that they can thrive and grow.

Rewarding your customers to boost your business – Part 2

28 March 2017

As we have discussed in an earlier article, building customer loyalty is an essential and time consuming activity for any business. Reward schemes have long been used by traditional retailers and, with intensive competition in the mobile industry, MVNOs are increasingly exploring ways in which they can build such programmes to boost subscriber loyalty and aid retention.

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