Mobile Cloud

Real-time, end-to-end

Digitalk Mobile Cloud is a complete MVNE as a Service platform for MVNOs and MNOs that enables rich subscriber and service management capabilities. Our globally proven cloud-based platform provides a single infrastructure for pre- and post-paid real-time charging and service delivery to give MVNOs the agility, reliability and flexibility they need in today’s competitive mobile market.

The Digitalk Mobile Cloud also enables MNOs to exploit their existing network infrastructure with new mobile service partners. Our capabilities address the scalability, reliability and availability requirements to support new MVNOs, migrate existing MVNOs, and enable rapid MVNO growth.

Our investment in our 4G-ready technology offers a pathway to next-generation services, such as VoLTE.

Full
MVNE as a Service

A complete, carrier-grade infrastructure supporting Light, Enhanced and Full MVNx models, with reduced barriers to entry, and future evolution

Enabling agility
and innovation

Agile, flexible propositions and promotions, backed by predictive business intelligence to ensure accurate targeting

Reducing
costs

Cloud-based for efficient, end-to-end service delivery, maximising self-service channels with an open API architecture

Mobile Cloud Platform

Delivery and assurance of real-time mobile services

Digitalk’s comprehensive, cloud-based OSS / BSS infrastructure reduces operational costs for mobile service operators and enables the delivery and assurance of compelling mobile services, offering rich business intelligence, CRM, subscriber self-care, campaign management and billing.

Our technology allows mobile service providers to quickly create competitive products, targeted promotions and bundles, and a full range of value added services and features, including:

  • Extensive
    bundle options
  • Multiple acquisition
    channels
  • Subscriber
    self-care
  • Flexible payment
    solutions
  • Propensity
    modelling
  • Business
    Intelligence

Contextualised customer value management

The right solution drives business growth

Digitalk Mobile Cloud supports the full life cycle of an MVNO, from launch and on-boarding of subscribers, helping you to maintain subscribers through consistent engagement, leading to enhanced retention and increased opportunities to upsell new services, solutions and offers.

On-board, engage, maintain, retain, upsell

Target new and niche markets, and generate revenue from day one

It is the foundation of a complete programme of real-time Customer Value Management, allowing MVNOs to deliver a better experience to their subscribers, capitalising on behavioural and network insights to define and deliver relevant offers and products.

Digitalk Mobile Cloud offers rich, real-time, contextualised BI and campaign management, together with agile, flexible proposition, bundle and promotion creation and management. It also provides predictive business intelligence and full customer lifecycle management, including automated iteration and personalisation for promotions.

Digitalk Mobile Cloud is the real-time MVNE as a Service platform for innovative, agile mobile service providers.

Get in touch

Find out more about
Digitalk Mobile Cloud

Interested? Read More

Learn about some of our recent
successes with businesses like yours.

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Excellence in customer experience provides an opportunity for differentiation, part 3

    Excellence in customer service depends on being able to help your customers efficiently, through automation and through tailored, relevant responses, backed by an engaged and empowered team. If your branded MVNO doesn’t meet expectations created by the brand, it risks being seen as irrelevant. In the final part of this series, we explore key tactics to help achieve excellence.
  • Roam Like at Home means you may have to rethink and rebuild roaming partnerships

    Roam Like at Home brings many benefits to consumers – but it raises challenges for MVNOs. They need to be able to take more control of their roaming agreements and to build partnerships to serve the most popular destinations. This means that MVNOs need the operational flexibility to establish new agreements and the platform to support new roaming solutions.
  • Digitalk to present at MVNOs Europe, 2017.

    Paul Bassa explains how Customer Lifecycle Management and Value Maximisation can boost subscriber retention and reduce churn.
  • Looking ahead to MVNOs’ Europe 2017 - targeting multiple markets means MVNOs must streamline operations and capitalise on automation to support local differentiation.

    Understanding local markets is critical to any ambitions to deliver MVNO propositions in multiple countries. While a core offer may be attractive, it will likely need to be tailored and adapted to cater for local differences. Failure to do so will increase costs and reduce the chances of success. MVNOs need to be able to support agile proposition development while streamlining operations and reducing costs. Automation is essential.
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