Mobile Cloud

Real-time, end-to-end

Digitalk Mobile Cloud is a complete MVNE as a Service platform for MVNOs and MNOs that enables rich subscriber and service management capabilities. Our globally proven cloud-based platform provides a single infrastructure for pre- and post-paid real-time charging and service delivery to give MVNOs the agility, reliability and flexibility they need in today’s competitive mobile market.

The Digitalk Mobile Cloud also enables MNOs to exploit their existing network infrastructure with new mobile service partners. Our capabilities address the scalability, reliability and availability requirements to support new MVNOs, migrate existing MVNOs, and enable rapid MVNO growth.

Our investment in our 4G-ready technology offers a pathway to next-generation services, such as VoLTE.

Full
MVNE as a Service

A complete, carrier-grade infrastructure supporting Light, Enhanced and Full MVNx models, with reduced barriers to entry, and future evolution

Enabling agility
and innovation

Agile, flexible propositions and promotions, backed by predictive business intelligence to ensure accurate targeting

Reducing
costs

Cloud-based for efficient, end-to-end service delivery, maximising self-service channels with an open API architecture

Mobile Cloud Platform

Delivery and assurance of real-time mobile services

Digitalk’s comprehensive, cloud-based OSS / BSS infrastructure reduces operational costs for mobile service operators and enables the delivery and assurance of compelling mobile services, offering rich business intelligence, CRM, subscriber self-care, campaign management and billing.

Our technology allows mobile service providers to quickly create competitive products, targeted promotions and bundles, and a full range of value added services and features, including:

  • Extensive
    bundle options
  • Multiple acquisition
    channels
  • Subscriber
    self-care
  • Flexible payment
    solutions
  • Propensity
    modelling
  • Business
    Intelligence

Contextualised customer value management

The right solution drives business growth

Digitalk Mobile Cloud supports the full life cycle of an MVNO, from launch and on-boarding of subscribers, helping you to maintain subscribers through consistent engagement, leading to enhanced retention and increased opportunities to upsell new services, solutions and offers.

On-board, engage, maintain, retain, upsell

Target new and niche markets, and generate revenue from day one

It is the foundation of a complete programme of real-time Customer Value Management, allowing MVNOs to deliver a better experience to their subscribers, capitalising on behavioural and network insights to define and deliver relevant offers and products.

Digitalk Mobile Cloud offers rich, real-time, contextualised BI and campaign management, together with agile, flexible proposition, bundle and promotion creation and management. It also provides predictive business intelligence and full customer lifecycle management, including automated iteration and personalisation for promotions.

Digitalk Mobile Cloud is the real-time MVNE as a Service platform for innovative, agile mobile service providers.

Get in touch

Find out more about
Digitalk Mobile Cloud

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Learn about some of our recent
successes with businesses like yours.

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Arptel Integrates Netsense platform with Digitalk Carrier Cloud

    Digitalk, a trusted vendor of Carrier, Consumer and Mobile solutions to retail and wholesale voice communications service providers worldwide, today announced a strategic partnership with Arptel to provide voice quality monitoring and CLI verification to Digitalk Carrier Cloud Customers. The integration of Carrier Cloud with the Arptel Netsense call testing solution streamlines the calls testing process for our customers.
  • MVNOs’ World Congress – find out how to get to market fast and build lasting relevance

    The leading event for the MVNO industry, MVNOs’ World Congress takes place next week in Nice. It’s an opportunity for the ecosystem to gather and to exchange ideas to continue its growth and success. MVNOs make a significant contribution to the mobile economy and have surged in recent years. According to the GSMA, by 2015, more than 1000 had been launched.
  • Effortlessly support multiple MVNOs from a single solution

    As a wholesale MNO, you need to be able to work with as many partner MVNOs as you can, so that you can ensure your network assets are used effectively. Each MVNO will have its own business plan and model and may address very different markets, with tailored packages and offers. This diversity is essential in crowded markets, so that MVNOs can provide differentiated services and build their market share. It’s essential, then, that you are able to host and support as many MVNO brands as you can, while offering them all the support they need, so that they can thrive and grow.

  • Rewarding your customers to boost your business – Part 2

    As we have discussed in an earlier article, building customer loyalty is an essential and time consuming activity for any business. Reward schemes have long been used by traditional retailers and, with intensive competition in the mobile industry, MVNOs are increasingly exploring ways in which they can build such programmes to boost subscriber loyalty and aid retention.