Digitalk is pleased to announce that we will be attending Asian Carriers Conference in Cebu, Philippines.

With the theme “Eyes on 2020: Turning Vision into Action”, ACC 2018 sets our sights to explore and define the long-term direction and goals of the industry, as well as provide a glimpse of what the future of communication technology holds.

Make the most of your visit to Asian Carriers Conference and book a meeting with one of the Digitalk team.

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Digitalk Carrier Cloud delivers operational savings for Expresso Telecom, boosting service performance and reliability

    Digitalk migrates Expresso Telecom Group from legacy solutions to a single, centralised platform in the cloud, serving operations in multiple countries, backed by enhanced service assurance and on-demand scalability.

  • Excellence in customer experience provides an opportunity for differentiation, part 3

    Excellence in customer service depends on being able to help your customers efficiently, through automation and through tailored, relevant responses, backed by an engaged and empowered team. If your branded MVNO doesn’t meet expectations created by the brand, it risks being seen as irrelevant. In the final part of this series, we explore key tactics to help achieve excellence.
  • Roam Like at Home means you may have to rethink and rebuild roaming partnerships

    Roam Like at Home brings many benefits to consumers – but it raises challenges for MVNOs. They need to be able to take more control of their roaming agreements and to build partnerships to serve the most popular destinations. This means that MVNOs need the operational flexibility to establish new agreements and the platform to support new roaming solutions.
  • Digitalk to present at MVNOs Europe, 2017.

    Paul Bassa explains how Customer Lifecycle Management and Value Maximisation can boost subscriber retention and reduce churn.
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