GCCM America 2018 brings together over 450 Carrier Community club members from Voice, Data, SMS, Mobile, VAS, Cable, Satellite, Data Centers and other related segments, 26 - 27th March 2018.

Make the most of your visit to GCCM America 2018 and book a meeting with one of the Digitalk team.

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Roam Like at Home means you may have to rethink and rebuild roaming partnerships

    Roam Like at Home brings many benefits to consumers – but it raises challenges for MVNOs. They need to be able to take more control of their roaming agreements and to build partnerships to serve the most popular destinations. This means that MVNOs need the operational flexibility to establish new agreements and the platform to support new roaming solutions.
  • Digitalk to present at MVNOs Europe, 2017.

    Paul Bassa explains how Customer Lifecycle Management and Value Maximisation can boost subscriber retention and reduce churn.
  • Looking ahead to MVNOs’ Europe 2017 - targeting multiple markets means MVNOs must streamline operations and capitalise on automation to support local differentiation.

    Understanding local markets is critical to any ambitions to deliver MVNO propositions in multiple countries. While a core offer may be attractive, it will likely need to be tailored and adapted to cater for local differences. Failure to do so will increase costs and reduce the chances of success. MVNOs need to be able to support agile proposition development while streamlining operations and reducing costs. Automation is essential.
  • Enabling agility for MVNOs requires real-time automation

    With ever increasing competition, the need to become more agile has become of fundamental importance to MVNOs and MNOs alike. While agility in processes is essential, even more important is the ability to enable agility in customer engagement, which requires the integration of real-time information with existing data.