Digitalk is pleased to announce that we will be attending the Wholesale World Congress in Madrid.

WWC (Wholesale World Congress) is one of the most important events in the region, with participants from all areas of the wholesale telecom industry including Tier 1, 2 and 3 carriers, mobile / wireless operators, ISPs, VoIP providers and technology partners from the voice, data, satellite, sub-sea and fixed-line markets.

Make the most of your visit to Wholesale World Congress and book a meeting with one of the Digitalk team.

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Enabling agility for MVNOs requires real-time automation

    With ever increasing competition, the need to become more agile has become of fundamental importance to MVNOs and MNOs alike. While agility in processes is essential, even more important is the ability to enable agility in customer engagement, which requires the integration of real-time information with existing data.
  • Infographic: Why a second brand MVNO can be key to success

    Take a look at our new infographic, illustrating a snapshot of the MVNO market size and growth, and why a second brand can be beneficial to an MNO.
  • Excellence in customer experience provides an opportunity for differentiation, part 2.

    The customer journey is full of opportunities to deliver a better experience, but telecoms continues to perform badly and fails to take advantage of them. Mobile subscribers need better experiences, from onboarding to upgrade – and mobile providers need the systems to deliver them.
  • Excellence in customer experience provides an opportunity for differentiation, part 1.

    The issue of customer experience has become a charged topic that is attracting considerable attention across many industry sectors and verticals. There is growing recognition that personalisation matters and that it extends to the way in which providers deal with their customers.