Consumer Cloud

The market leading prepaid platform

The Digitalk Consumer Cloud platform provides a complete solution for pre-paid and calling card services, as well as broadband residential IP telephony and mobile VoIP services. It has been delivered to more than 300 service providers around the world and carries billions of minutes of live traffic each year. It is the leading cloud-based solution for real-time services, building on more than 20 years’ experience.

Our cloud-based, real time, infrastructure is available in three global sites – in London, Singapore and Miami – giving our customers the optimum potential for meeting market demands. We provide on-premise customers with a migration pathway towards a cloud solution, reducing investment and on-going maintenance costs, as well as improving efficiencies.

Globally
proven

Carrying billions of minutes of live traffic for over 300 global service providers with more than 50 successful service migrations from legacy platforms

Scalable
and on-demand

An unlimited, on-demand cloud-based service infrastructure, with elastic availability across three global sites in London, Singapore and Miami

End-to-end
completeness

Significantly reducing operational costs and accelerating time to market. Our flexible environment provides the agility to support rapid product innovation

Consumer Cloud Platform

Carrier-grade residential IP telephony, mobile VoIP. pre-paid & calling card services

Capitalise on opportunities, without upfront investment and with lower on-going costs. Consumer Cloud enables you to build creative promotions, rewards and discounts that attract customers and ensure on-going customer loyalty. It supports the complete range of operational processes, from establishment to successful evolution. Comprehensive and flexible, rating, bundling and tariff management capabilities are included.

Residential IP/broadband telephony is a fully featured application for large-scale, carrier-grade residential IP telephony services, competitive with incumbent services whether offered standalone or integrated as part of a triple- or quad-play bundle. The Mobile VoIP option enables service providers to offer unique, highly competitive solutions and includes:

  • Carrier-grade
    application server
  • Real-time
    charging
  • Multi-lingual
    IVR
  • Extensive top-up
    capabilities
  • Subscriber
    self-care
  • Business
    Intelligence

Secure services and protect revenue

No upfront investment, reduced costs

Digitalk Consumer Cloud provides a clear migration path from legacy service platforms, enabling you to guarantee service continuity and protecting your revenue streams. More than 50 full service migrations have been completed, helping service providers to secure their business and position for future growth.

It allows your business to move safely to a fully cloud-enabled infrastructure, reducing your costs and risk, while giving access to a platform which benefits from millions of dollars-worth of ongoing investment. It also significantly lowers on-going costs.

Scalable, reliable and revenue generating

Digitalk Consumer Cloud is built on proven experience and a heritage of carrying billions of minutes of traffic, over more than 20 years. It is a complete one-stop shop that offers the scalability, security and reliability needed for the delivery of retail solutions, both nationally and internationally.

Digitalk Consumer Cloud is the foundation of a complete range of turnkey, revenue generating services.

consumer cloud screen

Get in touch

Find out more about
Digitalk Consumer Cloud

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successes with businesses like yours.

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Automation and zero-touch proposition management - why you need to optimise your MVNO business to boost agility and profit

    Automating key processes has become a necessity for MVNOs and MNOs. It helps them become more agile, so they can compete more effectively against digital attackers. What benefits can it bring?

  • How can sub-brands create value for MNOs?

    Find out at MVNOs World Congress with Digitalk.

    Sub-brands are becoming an essential element of MNO strategic thinking. That’s because a multi-brand approach is essential to succeed in a communications marketplace that is no longer dominated by a small number of network operators. As a result, they cannot appeal to all segments and sectors with a standard set of offers and services.

  • How are CSPs and MVNOs applying analytics to their businesses?

    Analytics is beginning to transform the communications industry, as service providers seek to better understand performance and their customers, so that they can find opportunities to increase value and boost loyalty. Given there are so many areas to which analytics can be applied, where are the best places to start, in order to secure quick wins and to accelerate transformation?

  • Digitalk’s Paul Bassa joins panel at Carrier Community MVNO Summit, London, 13th – 14th February

    Key session discusses winning loyalty strategies and challenges of dealing with multiple segments for MVNOs

    Digitalk’s EVP Mobile Cloud, Paul Bassa, is joining a key panel and round table discussion at the Carrier Community’s new MVNO summit, taking place in London from 13th to 14th February, at 1420 on Day 1 of the event. The panel will focus on two key topics that are of growing importance for the MVNO industry.

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