Consumer Cloud

The market leading prepaid platform

The Digitalk Consumer Cloud platform provides a complete solution for pre-paid and calling card services, as well as broadband residential IP telephony and mobile VoIP services. It has been delivered to more than 300 service providers around the world and carries billions of minutes of live traffic each year. It is the leading cloud-based solution for real-time services, building on more than 20 years’ experience.

Our cloud-based, real time, infrastructure is available in three global sites – in London, Singapore and Miami – giving our customers the optimum potential for meeting market demands. We provide on-premise customers with a migration pathway towards a cloud solution, reducing investment and on-going maintenance costs, as well as improving efficiencies.

Globally
proven

Carrying billions of minutes of live traffic for over 300 global service providers with more than 50 successful service migrations from legacy platforms

Scalable
and on-demand

An unlimited, on-demand cloud-based service infrastructure, with elastic availability across three global sites in London, Singapore and Miami

End-to-end
completeness

Significantly reducing operational costs and accelerating time to market. Our flexible environment provides the agility to support rapid product innovation

Consumer Cloud Platform

Carrier-grade residential IP telephony, mobile VoIP. pre-paid & calling card services

Capitalise on opportunities, without upfront investment and with lower on-going costs. Consumer Cloud enables you to build creative promotions, rewards and discounts that attract customers and ensure on-going customer loyalty. It supports the complete range of operational processes, from establishment to successful evolution. Comprehensive and flexible, rating, bundling and tariff management capabilities are included.

Residential IP/broadband telephony is a fully featured application for large-scale, carrier-grade residential IP telephony services, competitive with incumbent services whether offered standalone or integrated as part of a triple- or quad-play bundle. The Mobile VoIP option enables service providers to offer unique, highly competitive solutions and includes:

  • Carrier-grade
    application server
  • Real-time
    charging
  • Multi-lingual
    IVR
  • Extensive top-up
    capabilities
  • Subscriber
    self-care
  • Business
    Intelligence

Secure services and protect revenue

No upfront investment, reduced costs

Digitalk Consumer Cloud provides a clear migration path from legacy service platforms, enabling you to guarantee service continuity and protecting your revenue streams. More than 50 full service migrations have been completed, helping service providers to secure their business and position for future growth.

It allows your business to move safely to a fully cloud-enabled infrastructure, reducing your costs and risk, while giving access to a platform which benefits from millions of dollars-worth of ongoing investment. It also significantly lowers on-going costs.

Scalable, reliable and revenue generating

Digitalk Consumer Cloud is built on proven experience and a heritage of carrying billions of minutes of traffic, over more than 20 years. It is a complete one-stop shop that offers the scalability, security and reliability needed for the delivery of retail solutions, both nationally and internationally.

Digitalk Consumer Cloud is the foundation of a complete range of turnkey, revenue generating services.

consumer cloud screen

Get in touch

Find out more about
Digitalk Consumer Cloud

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The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Arptel Integrates Netsense platform with Digitalk Carrier Cloud

    Digitalk, a trusted vendor of Carrier, Consumer and Mobile solutions to retail and wholesale voice communications service providers worldwide, today announced a strategic partnership with Arptel to provide voice quality monitoring and CLI verification to Digitalk Carrier Cloud Customers. The integration of Carrier Cloud with the Arptel Netsense call testing solution streamlines the calls testing process for our customers.
  • MVNOs’ World Congress – find out how to get to market fast and build lasting relevance

    The leading event for the MVNO industry, MVNOs’ World Congress takes place next week in Nice. It’s an opportunity for the ecosystem to gather and to exchange ideas to continue its growth and success. MVNOs make a significant contribution to the mobile economy and have surged in recent years. According to the GSMA, by 2015, more than 1000 had been launched.
  • Effortlessly support multiple MVNOs from a single solution

    As a wholesale MNO, you need to be able to work with as many partner MVNOs as you can, so that you can ensure your network assets are used effectively. Each MVNO will have its own business plan and model and may address very different markets, with tailored packages and offers. This diversity is essential in crowded markets, so that MVNOs can provide differentiated services and build their market share. It’s essential, then, that you are able to host and support as many MVNO brands as you can, while offering them all the support they need, so that they can thrive and grow.

  • Rewarding your customers to boost your business – Part 2

    As we have discussed in an earlier article, building customer loyalty is an essential and time consuming activity for any business. Reward schemes have long been used by traditional retailers and, with intensive competition in the mobile industry, MVNOs are increasingly exploring ways in which they can build such programmes to boost subscriber loyalty and aid retention.