Consumer Cloud

The market leading prepaid platform

The Digitalk Consumer Cloud platform provides a complete solution for pre-paid and calling card services, as well as broadband residential IP telephony and mobile VoIP services. It has been delivered to more than 300 service providers around the world and carries billions of minutes of live traffic each year. It is the leading cloud-based solution for real-time services, building on more than 20 years’ experience.

Our cloud-based, real time, infrastructure is available in three global sites – in London, Singapore and Miami – giving our customers the optimum potential for meeting market demands. We provide on-premise customers with a migration pathway towards a cloud solution, reducing investment and on-going maintenance costs, as well as improving efficiencies.

Globally
proven

Carrying billions of minutes of live traffic for over 300 global service providers with more than 50 successful service migrations from legacy platforms

Scalable
and on-demand

An unlimited, on-demand cloud-based service infrastructure, with elastic availability across three global sites in London, Singapore and Miami

End-to-end
completeness

Significantly reducing operational costs and accelerating time to market. Our flexible environment provides the agility to support rapid product innovation

Consumer Cloud Platform

Carrier-grade residential IP telephony, mobile VoIP. pre-paid & calling card services

Capitalise on opportunities, without upfront investment and with lower on-going costs. Consumer Cloud enables you to build creative promotions, rewards and discounts that attract customers and ensure on-going customer loyalty. It supports the complete range of operational processes, from establishment to successful evolution. Comprehensive and flexible, rating, bundling and tariff management capabilities are included.

Residential IP/broadband telephony is a fully featured application for large-scale, carrier-grade residential IP telephony services, competitive with incumbent services whether offered standalone or integrated as part of a triple- or quad-play bundle. The Mobile VoIP option enables service providers to offer unique, highly competitive solutions and includes:

  • Carrier-grade
    application server
  • Real-time
    charging
  • Multi-lingual
    IVR
  • Extensive top-up
    capabilities
  • Subscriber
    self-care
  • Business
    Intelligence

Secure services and protect revenue

No upfront investment, reduced costs

Digitalk Consumer Cloud provides a clear migration path from legacy service platforms, enabling you to guarantee service continuity and protecting your revenue streams. More than 50 full service migrations have been completed, helping service providers to secure their business and position for future growth.

It allows your business to move safely to a fully cloud-enabled infrastructure, reducing your costs and risk, while giving access to a platform which benefits from millions of dollars-worth of ongoing investment. It also significantly lowers on-going costs.

Scalable, reliable and revenue generating

Digitalk Consumer Cloud is built on proven experience and a heritage of carrying billions of minutes of traffic, over more than 20 years. It is a complete one-stop shop that offers the scalability, security and reliability needed for the delivery of retail solutions, both nationally and internationally.

Digitalk Consumer Cloud is the foundation of a complete range of turnkey, revenue generating services.

consumer cloud screen

Get in touch

Find out more about
Digitalk Consumer Cloud

Interested? Read More

Learn about some of our recent
successes with businesses like yours.

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Digitalk to present at MVNOs Europe, 2017.

    Paul Bassa explains how Customer Lifecycle Management and Value Maximisation can boost subscriber retention and reduce churn.
  • Looking ahead to MVNOs’ Europe 2017 - targeting multiple markets means MVNOs must streamline operations and capitalise on automation to support local differentiation.

    Understanding local markets is critical to any ambitions to deliver MVNO propositions in multiple countries. While a core offer may be attractive, it will likely need to be tailored and adapted to cater for local differences. Failure to do so will increase costs and reduce the chances of success. MVNOs need to be able to support agile proposition development while streamlining operations and reducing costs. Automation is essential.
  • Enabling agility for MVNOs requires real-time automation

    With ever increasing competition, the need to become more agile has become of fundamental importance to MVNOs and MNOs alike. While agility in processes is essential, even more important is the ability to enable agility in customer engagement, which requires the integration of real-time information with existing data.
  • Infographic: Why a second brand MVNO can be key to success

    Take a look at our new infographic, illustrating a snapshot of the MVNO market size and growth, and why a second brand can be beneficial to an MNO.