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We needed an infrastructure partner to help us grow at a more flexible scale and pace. We reviewed the market and found DIGITALK to be the best-of breed technology, whilst also being able to meet our high quality and cost-efficiency requirements.
Wilson Otero
CEO

 

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SBC VoIP Peering

Advanced carrier routing, rating and reporting

DIGITALK SBC VoIP Peering incorporates full carrier rates management and automated routing control to drive down costs and increase service profitability. And with up to date traffic, revenue and margin monitoring and reporting, service providers can ensure they’re getting the maximum performance from their services.

 

Highly flexible routing management

To accommodate multiple customer service levels while managing the routing impact of  continuously changing supplier rates and breakouts, DIGITALK's SBC VoIP Peering supports the following key features:

  • Create multiple customer services based on price, quality, destinations
  • Up to 5 million route choices per routing plan
  • Automated routing plan creation based on destination, cost and priorities
  • Margin control for lossless routing or minimum route profitability
  • Real-time routing control based on Quality of Service policies
  • Manual controls for immediate operator over-rides
  • Call failover and percentage distribution controls
  • Time of day / day of week routing

Real-time rating and credit control

Service providers can broaden their service scope by offering prepaid or limited liability services using the real-time rating and credit control features of SBC VoIP Peering:

  • Real-time Customer and Supplier rating
  • Prepaid and postpaid credit control
  • Flexible rating options
  • Configurable rate sheet import formats

Live service monitoring and reporting

DIGITALK SBC VoIP Peering incorporates extensive platform, traffic, revenue and margin monitoring and reporting features, including:

  • Live monitoring of traffic and performance
  • Revenue and margin reporting across carriers and destinations
  • Detailed performance statistics, including ASR, NER, ACD, PDD, and VoIP QoS
  • CDR Viewer with export to CSV
  • Troubleshooting based on PCAP call flow trace
  • SNMP integration for platform status and alarm monitoring

Margin and quality control for multiple services

With the VoIP Peering Manager, service providers have secure and complete visibility of traffic, revenues and margins from easy to use web front end.

As international VoIP traffic continues to grow, our interconnect routing and rating application will provide a complete and scalable solution to meet the current and future needs of this highly competitive market.

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