Carrier Cloud

For wholesale voice operators

Digitalk’s Carrier Cloud is a complete platform for wholesale voice operators, that provides secure network infrastructure and class leading routing and billing management. Integrated, real-time service management delivers the centralised routing, rating, billing, and business intelligence required to support a growing wholesale voice businesses.

Digitalk’s ongoing investment in our global high availability Carrier Cloud network infrastructure and service management software enables our customers to be at the forefront of the wholesale voice market through our innovative technology.

End-to-end
delivery

The complete solution for efficiently delivering wholesale voice services.

Global high
availability

PoPs in London, Miami and Singapore enable customers to offer global service availability.

Unlimited
capacity

A secure and unlimited on-demand service capacity for a dynamic market.

Carrier Cloud Platform

Complete, secure, scalable and efficient

Carrier Cloud’s global high availability network provides the security, elastic scalability and flexibility you need to grow your wholesale voice service with confidence and without limitation.

Digitalk Carrier Manager (DCM), our class leading management software allows highly efficient real-time service management for wholesale voice operators. The feature rich software provides the optimal blend of service management functionality and automation, while being intuitive and easy-to-use.

  • High availability
    SBC
  • Billing &
    settlement
  • Route
    optimisation
  • Rate
    management
  • Traffic &
    QoS monitoring
  • Business
    Intelligence

Operational Efficiency

Drive down costs through automation

In today’s increasingly complex environment with a large number of interconnect partners, daily rate changes and frequent, complex routing decisions have become the norm for wholesale voice operators. DCM automates time consuming core operational activities including rate management, route optimisation, billing management and service monitoring.

Automated rate import & Analysis

DCM supports automated rate import from email with detailed change analysis that provides the detailed insight required to make routing and pricing decisions. Rate change analysis can be automatically distributed within your organisation, increasing operational efficiency.

Automated traffic & QoS monitoring

Wholesale operators need to respond rapidly to changes in partner behaviour, traffic profiles or performance, as these can be indicative of issues such as fraud, or they may have a commercial impact. DCM’s automated traffic and QoS monitoring is based on sophisticated heuristic learning, providing real-time visibility of potential issues, allowing them to be resolved before they impact service.

Diagram

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Digitalk Carrier Cloud

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The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Press release: Sify signs with Digitalk to migrate multi-vendor carrier routing demands

    Milton Keynes, UK. Sep 02, 2019 – Sify Technologies, India’s largest ICT service provider, systems integrator, and all-in-one network solutions company, has chosen to migrate from their existing, multi-vendor carrier routing platform to Digitalk Carrier Cloud. The decision to migrate was taken after a thorough evaluation of operational efficiencies that the Carrier Cloud platform offers.

  • Product update: Digitalk Carrier Cloud’s Bilateral Agreements module enables streamlined planning for wholesale voice operators

    Digitalk Carrier Cloud's new Bilateral Agreement module enables automated planning for wholesale voice Bilateral Agreements and complete tracking of contracts. The feature is included in all versions of Carrier Cloud from 5.5.

  • Meet Digitalk at ITW and find out why more operators are choosing Carrier Cloud for wholesale voice services

    ITW, the annual meeting of the global telecoms wholesale industry, is just a few days away. It’s moved to a new location in Atlanta, and promises to be refreshed and invigorated, making it a must attend event on the wholesale calendar.
  • Innovation and automation – two key lessons from MVNOs World Congress 2019

    Delivering innovation to your customers requires insight and the ability to automate.

    The recent MVNOs World Congress, which took place in Amsterdam in May, showed once again why it is the premier meeting place for the MVNx ecosystem. An audience of more than 600 came together to discuss challenges and opportunities, while exploring new solutions and business ideas. As you might expect, innovation was a key theme. How can MVNOs (and their MNO / MVNE partners) unlock innovation to excite and engage customers – and win market share?

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