Carrier Cloud

For wholesale voice operators

Digitalk’s Carrier Cloud is a complete platform for wholesale voice operators, that provides secure network infrastructure and class leading routing and billing management. Integrated, real-time service management delivers the centralised routing, rating, billing, and business intelligence required to support a growing wholesale voice businesses.

Digitalk’s ongoing investment in our global high availability Carrier Cloud network infrastructure and service management software enables our customers to be at the forefront of the wholesale voice market through our innovative technology.

End-to-end
delivery

The complete solution for efficiently delivering wholesale voice services.

Global high
availability

PoPs in London, Miami and Singapore enable customers to offer global service availability.

Unlimited
capacity

A secure and unlimited on-demand service capacity for a dynamic market.

Carrier Cloud Platform

Complete, secure, scalable and efficient

Carrier Cloud’s global high availability network provides the security, elastic scalability and flexibility you need to grow your wholesale voice service with confidence and without limitation.

Digitalk Carrier Manager (DCM), our class leading management software allows highly efficient real-time service management for wholesale voice operators. The feature rich software provides the optimal blend of service management functionality and automation, while being intuitive and easy-to-use.

  • High availability
    SBC
  • Billing &
    settlement
  • Route
    optimisation
  • Rate
    management
  • Traffic &
    QoS monitoring
  • Business
    Intelligence

Operational Efficiency

Drive down costs through automation

In today’s increasingly complex environment with a large number of interconnect partners, daily rate changes and frequent, complex routing decisions have become the norm for wholesale voice operators. DCM automates time consuming core operational activities including rate management, route optimisation, billing management and service monitoring.

Automated rate import & Analysis

DCM supports automated rate import from email with detailed change analysis that provides the detailed insight required to make routing and pricing decisions. Rate change analysis can be automatically distributed within your organisation, increasing operational efficiency.

Automated traffic & QoS monitoring

Wholesale operators need to respond rapidly to changes in partner behaviour, traffic profiles or performance, as these can be indicative of issues such as fraud, or they may have a commercial impact. DCM’s automated traffic and QoS monitoring is based on sophisticated heuristic learning, providing real-time visibility of potential issues, allowing them to be resolved before they impact service.

Diagram

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Digitalk Carrier Cloud

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The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

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    Automating key processes has become a necessity for MVNOs and MNOs. It helps them become more agile, so they can compete more effectively against digital attackers. What benefits can it bring?

  • How can sub-brands create value for MNOs?

    Find out at MVNOs World Congress with Digitalk.

    Sub-brands are becoming an essential element of MNO strategic thinking. That’s because a multi-brand approach is essential to succeed in a communications marketplace that is no longer dominated by a small number of network operators. As a result, they cannot appeal to all segments and sectors with a standard set of offers and services.

  • How are CSPs and MVNOs applying analytics to their businesses?

    Analytics is beginning to transform the communications industry, as service providers seek to better understand performance and their customers, so that they can find opportunities to increase value and boost loyalty. Given there are so many areas to which analytics can be applied, where are the best places to start, in order to secure quick wins and to accelerate transformation?

  • Digitalk’s Paul Bassa joins panel at Carrier Community MVNO Summit, London, 13th – 14th February

    Key session discusses winning loyalty strategies and challenges of dealing with multiple segments for MVNOs

    Digitalk’s EVP Mobile Cloud, Paul Bassa, is joining a key panel and round table discussion at the Carrier Community’s new MVNO summit, taking place in London from 13th to 14th February, at 1420 on Day 1 of the event. The panel will focus on two key topics that are of growing importance for the MVNO industry.

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