• Join us at Wholesale World Congress, Madrid

    Book a meeting to discuss your
    plans with the Digitalk team

    13 - 14 September

    Madrid, Spain

    Book a meeting

  • Join us at GCCM LATAM 2017, Rio de Janeiro

    Book a meeting to discuss your
    plans with the Digitalk team

    19 - 20 September

    Rio de Janeiro, Brazil

    Book a meeting

  • Join us at GCCM Middle East 2017, Dubai

    Book a meeting to discuss your
    plans with the Digitalk team

    4 - 5 October

    Dubai, UAE

    Book a meeting

  • Join us at Capacity Europe 2017, London

    Book a meeting to discuss your
    plans with the Digitalk team

    24 - 26 October

    London, UK

    Book a meeting

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What our customers say

Digitalk. A long standing history of innovation and excellence.

  • Digitalk have provided us with a highly scalable and flexible solution which allows us to meet our goals of operational officiencies. Digitalk have proven themselves to be a highly focussed and flexible partner and have been able to accommodate our continually evolving business needs.

    Ian Padginton

    BT

    Head of Systems Support

  • Digitalk is one of our main suppliers of enhanced voice and charging services. The Platform has provided Talk Talk with the ability to launch new products easily and rapidly within a very competitive marketplace.

    David Hartog

    Talk Talk

    Network Planning & Service Implementation Manager

  • We needed a broadband telephony delivery platform that was market-proven in rolling-out major new services quickly and easily. Also the flexibility and intelligence in the system means we can offer a range of tailored services to different market segments. Digitalk's vast experience in handling large-scale migrations for the likes of BT Group was key to our decision.

    Bart Oskam

    KPN

    Chief Technology Officer

The Digitalk Blog

Keep up with our thoughts on the industry’s latest news and developments

  • Excellence in customer experience provides an opportunity for differentiation, part 2.

    The customer journey is full of opportunities to deliver a better experience, but telecoms continues to perform badly and fails to take advantage of them. Mobile subscribers need better experiences, from onboarding to upgrade – and mobile providers need the systems to deliver them.
  • Excellence in customer experience provides an opportunity for differentiation, part 1.

    The issue of customer experience has become a charged topic that is attracting considerable attention across many industry sectors and verticals. There is growing recognition that personalisation matters and that it extends to the way in which providers deal with their customers.
  • MNOs and MVNOs should have a symbiotic, mutually beneficial partnership

    MVNOs can make a significant contribution to MNO revenues by tapping into new markets, under-served segments and by leveraging their brands. As such, MVNOs should be seen as key strategic partners that can boost revenue while maximising the use of expensive assets. The relationship between MNOs and their MVNOs needs to be symbiotic, creating mutual benefit for each.
  • Are you getting started as an MVNO – you need to consider the full life cycle.

    A key theme at this year’s MVNOs’ World Congress was recognition of the growing need for MVNOs to innovate. In today’s competitive environment, it is no longer sufficient to compete on price. Customers demand more – more service flexibility, more offers, enhanced quality and more. As a result, MVNOs that wish to enter the market and launch offers are challenged from the outset. Not only do they need to launch a compelling offer, they also need to be able to evolve and adapt to ensure that they remain relevant and attractive to their customers.